JB Core Solutions offers remote technology support services including, but not limited to, troubleshooting, software installation, maintenance, and repairs. As long as hardware or internet service issues are not prohibiting internet and/or network access, JB Core can address nearly all technology issues remotely, saving you time and money.

Sometimes you just have (wait, scratch that–you WANT) to see your technology partners face-to-face. For situations requiring on-site technology services, such as networking, certain phone systems, hardware and software setup, among other matters, or you simply prefer on-site vs. virtual support, JB Core Solutions can render the services you need and prefer.

Infrastructure support consists of the hardware, cabling, network, and facilities that allows you to have a functional information technology system. JB Core Solutions provides support and maintenance of infrastructure to ease your burden and improve security and efficiency. This can also include security and surveillance in a broader, IT management, scope of services.

Doesn’t every business have a network by now? Unfortunately, the answer is no. Some still use CDs and thumb drives to transfer data, or expose their confidential data by not properly securing it. Not exactly efficient, and certainly an ancient approach. The modern approach is to have data accessibility from anywhere with an internet connection, including your smart phone and tablet!

Implement a network utilizing the best and latest technology to be able to access centralized data, remotely connect, and centrally manage your data and IT assets. The most basic network consists of a WAN, firewall, switch (or switches), network cabling, and a central point of storage for data–typically more than sufficient for small businesses. Other methods are available for easily accessing and sharing data outside of your network as well, including numerous cloud-based services.

Besides reliability, you need security. Do not allow your network to be exposed to unnecessary risks.

I begrudgingly say it is still nearly impossible to conduct business without a phone system. Fortunately, many options exist. JB Core Solutions utilizes hardware as well as cloud-based VoIP phone systems, such as Fortinet and RingCentral. Whether you need a full-fledged small business phone system with extensions, auto attendants, parking, call transfers, voice directories, and call queues, or a simple phone system consisting of one line and voicemail, your technology options are covered. JB Core’s business discovery and consultation process will identify the ideal system for your needs.

Need network cabling? Whether new construction, remodeling, or expansion of your network, JB Core has you covered. For existing structures with limited access to walls, ceilings, and crawl spaces, we may utilize independent contractors to run the cabling and then complete the final terminations and setup. In other cases, JB Core will handle it all in-house. The chosen route is based on the most cost-effective and efficient method, keeping the customer in mind rather than the company’s bank account.

Wireless networks can be headaches, and extreme sources of vulnerability. Fortunately, the technology has improved immensely over the years. Still, proper setup is crucial to ensure your wireless network is secure and not a gateway for wrongdoers to access your confidential information. I cannot even begin to express how many unsecured, or poorly secured, wireless networks exist. I have gained access to countless wireless networks because whoever set them up never bothered securing their network beyond default, factory settings. Some were even set up by so-called “IT companies.”

Proper placement of wireless routers or access points is essential for a robust and reliable, high coverage network. Interference can cause degradation of wireless signals, including from other Wi-Fi devices and overlapping channels. For business environments, and some residential applications, we only utilize Enterprise Grade hardware to provide the reliability and security you need and deserve.

Reality bites. Neither a local or cloud back-up solution, by itself, is sufficient. You need a combination of the two, or else you are at high risk of losing critical data, whether due to catastrophe, hardware failure, corruption, viruses, malware, or ransomware, among other risks. JB Core can help set up both local and cloud based backup systems to ensure your data is retained and secure. Additionally, we can help ensure safety against hard drive failures by utilizing RAID storage in your workstations, servers, or network attached storage devices.

Whether you already know precisely what you want or you need assistance in identifying hardware and software to meet your needs, JB Core can provide assistance, including help in sourcing such technology. If you need a complete network, new software, software migration, additional hardware, hardware replacement, or a multitude of other hardware and software related matters, JB Core Solutions can provide you the services you need.

Let’s face it, computers and other forms of technology fail or give us trouble, usually at the least inopportune of times. The cause may be human error, other times due to hardware failure, poor design, or malicious acts such as viruses and malware, or even a simple power surge. Computer downtime can be very costly due to the risks of loss of data and productivity. JB Core always utilizes the latest methods to ensure we efficiently, proactively, and successfully get you up and running again. And taking a proactive approach in retaining backups can certainly make the recovery process far simpler and less costly.

Ok, I need to be honest, and this is simply my opinion formed after 20+ years of utilizing computers–I hate name brand computers. I think they are generally of poor quality and overpriced. True, technology costs decrease almost daily, being replaced by superior technology in the process at higher prices. The $400 computers cost $400 for a reason–they utilize poor quality or outdated components, and performance and reliability will suffer. Such low prices are not simply a matter of economies of scale, as the mainstream brands will tout. Accordingly, I avoid mass production computers except for laptops and all-in-one computers. With brand name computers, including the very ones often quoted by competitors, quality and performance is often sacrificed for price-point and ease of production. All desktop PCs utilized by Greg Bennett’s companies are custom built, as are a number of desktops and hosts implemented in client environments. If you are interested in a high quality computer with top-notch components, we can build to whatever specs your heart desires. Or, if you have your heart set on a mainstream brand, JB Core will always be willing to help you source, configure, and set up those as well. It is all about choice–YOUR choice!

The Cloud is the future. Nearly all software developers are moving to cloud-based platforms and even what traditionally required local hardware is being replaced by the cloud, including VoIP phone systems, servers, backups, and data storage. Ease of use, anywhere access, and reduced costs and improved up-time are the drivers. JB Core Solutions can simplify your transition to the Cloud.

Need a new website or to revamp your existing site? Let JB Core’s design and development team work with you to achieve your website dreams. Whether CMS, a blog, or e-commerce, JB Core Solutions can provide a website that will properly reflect your branding and service or product offerings. Our team, both in-house and trusted partners, can achieve your needs, working with you every step of the way to ensure the end product reflects your goals.

Software implementation or migration can be a very daunting task with profound effects on your business. Whether you are simply setting up a new Quickbooks data file or converting to a full-fledged cloud ERP such as NetSuite, JB Core Solutions can make your life simpler. Do not undergo a software implementation or migration without involving a qualified and trusted information technology partner.

Opening a new store or restaurant? Choosing the appropriate point-of-sale system can be quite an undertaking and making the wrong choice can be very costly. Incorrect setup can be equally costly, especially when downtime occurs as a result. You need the right information at your fingertips for management purposes, and a system with minimal downtime when you need to process sales and generate revenue!

Point-of-sale technology has evolved significantly in recent years. While still on the market, point-of-sale solutions are finally moving away from the clunky, unfriendly terminals we have all encountered to more streamlined, tablet based platforms. The software has evolved as well, moving from absolutely terrible and difficult to use user-interfaces to highly graphical user-interfaces that are very easy to use while simultaneously gathering data essential to your routine operations, and efficiently integrating with your accounting system for ideal business management needs.

JB Core Solutions has experience in setting up point-of-sale solutions and working with vendors to ensure successful, reliable implementation.

Not quite ready to bite the bullet on a project and just need consultation? No problem, JB Core Solutions is here to support you in any way possible. If our consultation can help you identify one key factor that would have otherwise been overlooked, both parties can deem it a success. All it takes is a simple e-mail or phone call.